Note: Zluri will never record your screen.

With macOS 10.15, Apple has introduced a new Screen Recording permission. According to the name, one would assume that this permission only covers screen recording. Unfortunately, that's not the case. It also protects an API that is used in Zluri and to access other app's window titles.

This is part of a few privacy preferences that Apple requires the user to accept and cannot be granted by any MDM.

Zluri needs to read the window's titles to identify the SaaS applications.

WHAT HAPPENS IF I DON'T GRANT THE SCREEN RECORDING PERMISSIONS?

Zluri agent will still be able to collect the device information and list of installed applications. However, it will not be able to track the usage activities of the applications.

Yes. You can watch the video from WWDC: https://developer.apple.com/videos/play/wwdc2019/701/. There is a large part about screen recording, which also talks about window titles now also being protected by this permission.

CAN I ENABLE/DISABLE THE PERMISSION LATER?

Yes, you can always choose to disable/enable the permission via System Preferences => Security & Privacy => Privacy => Screen Recording.

WHY DID APPLE PROTECT WINDOW TITLES WITH THIS PERMISSION?

We are currently unsure. We will continue to watch and see how the macOS evolves and adjust accordingly to ensure the agent runs properly on Apple machines.